Customer satisfaction at every stage is our highest priority. Feel free to contact us with any question or concern.

Customer service hours of operation are 9:00am - 6:00 pm EST.
The average response time is between 1-3 hours, but could be up to 24 hours depending on availability and time of inquiry. All emails are reviewed carefully and answered with the most complete information available.
If this is about an order, please provide details such as the order number to help us locate it.

You may also email us at ecommerce@coolcatdesigns.com or call us at ‪(646) 484-9608‬.